Readers may raise concerns about accuracy, fairness, attribution, privacy, headline language, commercial labelling or editorial conduct.
How to complain
Email editorial@voxoramediagroup.com. Include the article URL, the specific passage or decision concerned, an explanation of the issue and supporting evidence.
What happens next
The editorial operation reviews the published material, available source records and the information supplied. The outcome may be a correction, clarification, update, removal of promotional placement, no change or a request for additional evidence.
Accuracy complaints
Factual errors are handled under the Corrections Policy. Disagreement with a clearly labelled opinion or reasonable analysis does not by itself establish inaccuracy, although factual claims within opinion or analysis remain subject to correction.
Privacy and harm
Complaints involving personal information, safety, vulnerable people or disproportionate harm receive additional consideration. Public interest, accuracy and the subject’s role are relevant to the review.
Commercial content
Complaints about sponsored or partner material are reviewed under both this policy and the Sponsored Content Policy.
Good-faith process
The complaints process should not be used to intimidate sources, demand removal of accurate public-interest reporting or replace documentary evidence with unsupported assertions.